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Overview
VITDFY (Virtual IT Division for You), is a unique service of KB,
where KB is act like a IT Division for you and provide complete
management of day to day Technical-Managerial issues and keep you
focused on core business processes.
In essence, we will act like an IT Division For you.
KB’s IT outsourcing model is geared toward delivering powerful
business results. KB offers complete IT outsourcing for clients by
creating a strategic interdependent relationship and allows
corporations, that have been frustrated by high cost, inflexible and
incomplete solutions for IT outsourcing, a compelling alternative. KB
ITO not only delivers a complete cost effective IT outsourcing
solution, but also allows clients to leverage KB’s IT experience,
scalability and infrastructure to achieve growth and qualification
enhancement. The KB ITO provides an integrated delivery of
Infrastructure Services, Application Services, Enterprise Solutions,
Managed Services and Research & Development. KB provides the maximum
value and deep domain knowledge through its industry specific ITO
offerings.
KB leverages its global and multi-timezone capability to provide round
the clock 24x7x365 application, technical and business support
functions. Our IT infrastructure services allows organizations to
focus on their core competence while we manage their IT Systems,
Business Applications, infrastructure including hardware, software,
and IT-enabled business processes. KB manage the entire product
lifecycle, reducing maintenance & sustenance costs, to deploy internal
resources on higher value and core competence tasks.
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What we offer
KB offers you, a VITDFY program. This program addresses all the
issues generally In-house IT/Computer Science/ Software divisions or
departments face.
This program will take care of your IT Operations and sustain a
perfect alignment between your business processes, objectives and
technology. It is based on Incremental model and finally provides you,
your own IT division. In essence, we act like your In-house
IT/Computer Science/ Software divisions or department.
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Challenges
Most of the In-house IT/Computer Science/ Software
divisions or departments face problems like:
>Day
to day management of complex MIS activities.
>High
investment on resources, technology & infrastructure,
>Outsource
resource or provide costly training to in-country resources.
>Complex
Management of technology and projects.
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Benefits for your
organization
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Freedom from complex In-house IT/Computer Science/ Software divisions
or departments management issues, by less or no investment.
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Effective Return on Investment.
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No resource management.
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Less Or no risks.
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No management of technology issues.
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Effective & efficient MIS outcomes.
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24X7 support & management.
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Subject expertise.
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Immediate Business Results.
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Speed to Delivery [50-75% Faster].
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Guaranteed Cost Savings [25-50%].
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Utilizing even lower cost resources for defined work from India,
Australia and New Zealand, leading to significant cost advantage on
over all resource usage.
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Dedicated professionals.
Outsourcing Areas
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Airline BPO
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Bundled Outsourcing
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Business Process Outsourcing
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Capacity Services
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Credit Services
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BPO Engineering
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BPO Finance and Accounting
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BPO Global Delivery
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Health Administration BPO
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Human Resources BPO
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Industry-specific BPO
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Infrastructure Outsourcing
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Insurance BPO
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Learning BPO
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Network BPO
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Procurement BPO
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Supply Chain BPO
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Testing Services
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Utilities BPO |
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Customer Satisfaction
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Guaranteed SLA Improvements [Minimum 20%].
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Higher customer facing US, New Zealand, Australia, Gulf and India,
teams leading to both perceived and real customer satisfaction
advantage.
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High Quality Work Product.
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Eliminates "To Specification but Not to
Expectation" deliverables.
Delivery
Methods
KB’S Delivery Methods are highly customized and provide
the framework to guide global multidisciplinary teams on how best to
achieve the client's business goals & expectations.
Well-defined methodologies that are easy to repeat
improve the business performance of information technology and
business process service providers. KB Delivery Methods are based on
KB's extensive experience and help ensure peak performance of our
global teams by:
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Reducing cost
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Increasing productivity
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Improving quality and consistency
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Ensuring predictability and timeliness
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Reducing risk
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Improving cross-group coordination
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Improving skills
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Increasing the number of opportunities for the re-use of technologies
and processes.
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